Elevating AI-Enabled Travel Products to First-Class Status
AI Travel Industry Competitors Strive for Real-Time Data Accuracy and User Value
In the competitive landscape of the AI travel industry, even the slightest advantage holds significant importance at present.
All players in this sector, seeking to harness the potential of new AI/LLM (large language model) technologies, face a common hurdle: outdated or non-real-time data limitations within major platforms such as ChatGPT. This challenge is particularly problematic in the travel industry, where plans and itineraries are subject to frequent changes influenced by various factors, including weather conditions.
As investors in AI travel and advisors facilitating deals between startups and investors in this field, we actively seek companies that push boundaries and deliver tangible value to users through innovative approaches.
For example, Kayak and Expedia have introduced ChatGPT plugins, while travel publisher Matador Network's GuideGeek offers real-time flight data (with financial advisory services provided by GP Bullhound to Matador Network). Furthermore, Roam Around incorporates a visually appealing interface.
However, the realm of travel information is complex, and the prevalence of incorrect information or AI "hallucinations" presents a significant challenge. Roam Around occasionally suggests one destination while displaying a photo of another (and potentially linking to a third), and in one instance, GuideGeek conjured up a creatively named pub that, in reality, does not exist.